Mystery Shopping is conducted in accordance with the methodology involving the system of evaluating parameters taking into consideration corporate and normative standards. The evaluation of the work of points of sale, cafes, restaurants, branches can be conducted at all the levels of their communications with the clients: at the entrance, before communicating with the personnel, during the process of purchase and after the purchase for general evaluations of the level of services rendered.
METHODOLOGY’S ADVANTAGES
OPPORTUNITIES FOR EVALUATION
ARYS Research uses the multi-functional Checker platform
Advantage:
Full cycle of project work:
Additional platform features:
Advanced reporting: