Call center

Call center

Resources

ARYSTOWN Research has a call center equipped with 8 stations with handsfree telephone headsets.
Call center’s capabilities:

  • Wide geographical coverage (all cities and towns of Kazakhstan)

  • Conducting interviews in Kazakh and Russian

  • Audio recording of 100% interviews

  • Random number generation or using contacts provided by Clients

  • Checking the validity of the generated telephone database

  • Automatic dialing

  • Repeat calls at the time convenient for respondents

  • Listening to interviews during the field and after completing it

  • Control of operators during the field

  • Presenting detailed reports on the status of telephone calls

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